At K-Royals, we are committed to delivering your orders promptly and efficiently. Please review the following shipping terms to understand our processes and policies.
1. Order Processing
- Orders are processed within 2-3 business days after payment confirmation.
- Once your order is shipped, you will receive an email with a tracking number to monitor your shipment.
2. Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-4 business days (additional charges apply).
Delivery times may vary based on the destination and unforeseen circumstances such as weather, natural disasters, or courier delays.
3. Shipping Charges
- Shipping charges are calculated at checkout based on the weight of the products and the delivery location.
- Free shipping may be available on orders exceeding a specified value (details mentioned on our website).
4. Undelivered Packages
- If a package is returned to us due to an incorrect address or the recipient’s failure to receive the delivery, the customer will bear the cost of reshipping the order.
5. Damaged or Lost Shipments
- If your package arrives damaged or is lost in transit, please contact us at kroyalsdressing@gmail.com within 7 days of the estimated delivery date.
- We will coordinate with the courier to resolve the issue and ensure a satisfactory solution.
For any further queries or assistance regarding shipping, feel free to reach out to us. Thank you for choosing K-Royals!